Returns & Exchanges

We want you to be completely satisfied with your smart lighting setup, which is why we offer a 30-day return policy for all products purchased directly from our online store. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Pack Your Lights

  Carefully place the panels, controllers, and power supplies back into their original packaging to ensure they are protected during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.